What’s New on AiEngage CRM?

Stay ahead with AiEngage CRM’s latest AI-powered features to automate customer engagement, streamline workflows, and drive business growth.
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38 updates

CalendarNew Feature Update

13 Oct, 2026

Get Task, Meeting & Call Reminders by Email, Popup & Mobile

Multi-channel reminders in AiEngage CRM let you receive notifications for your Tasks, Meetings, and Calls through Email, Pop-up, and Mobile.Set a reminder for a…

Connect Your Existing WhatsApp Number & Manage Conversations in AiEngage CRM

WhatsAppNew Feature Update

1 Oct, 2026

Connect Your Existing WhatsApp Number & Manage Conversations in AiEngage CRM

Want to manage customer replies, chat assignments, and follow-ups from your existing WhatsApp number? Now, you can bring your current business number into the C…

Re-Engage the Right Audience with Targeted Follow-Ups

MarketingNew Feature Update

1 Oct, 2026

Re-Engage the Right Audience with Targeted Follow-Ups

Your campaign is sent. Some contacts clicked, some replied, and others never opened it. How do you follow up with each group? With Campaign Retargeting in AiEng…

Sync Your Calendar & Configure Multiple Bookings Per Time Slot

CalendarNew Feature Update

1 Oct, 2026

Sync Your Calendar & Configure Multiple Bookings Per Time Slot

What if customers could choose an available slot, book a meeting, and receive their Google Meet link automatically? With Google Meet booking and calendar sync i…

Let Your AI Meeting Assistant Record, Transcribe & Summarise Meetings

MeetingsNew Feature Update

23 Sep, 2026

Let Your AI Meeting Assistant Record, Transcribe & Summarise Meetings

What if your meeting notes, recording, and next steps were ready for you after the call? With the AI Note Taker in AiEngage CRM, a meeting assistant can join yo…

Manage Contact Portfolios & Share Images, Videos, and Documents with One Link

ContactsNew Feature Update

23 Sep, 2026

Manage Contact Portfolios & Share Images, Videos, and Documents with One Link

What if your team could organize property photos, project videos, and brochures inside a contact record and share them through a single public page? With Contac…

New Webhook Action in Workflow Automation

WorkflowsNew Feature Update

23 Sep, 2026

New Webhook Action in Workflow Automation

With authenticated Webhooks in AiEngage CRM workflows, you can send record data to external systems when a workflow runs. Add API Key or Basic Auth authenticati…

Create Meetings, Generate Links & Notify Customers Automatically

MeetingsNew Feature Update

24 Aug, 2026

Create Meetings, Generate Links & Notify Customers Automatically

What if your team could create a meeting in AiEngage CRM and have everything else handled automatically?With the new Zoom & Google Meet integration, your team c…

Let Customers Book Meetings on Their Own, Based on Your Availability

CalendarNew Feature Update

24 Aug, 2026

Let Customers Book Meetings on Their Own, Based on Your Availability

How often does scheduling a meeting turn into "Are you free tomorrow?" "What time works for you?" "Can we do 4 PM instead?" That back-and-forth is exactly what the Calendar feature in AiEngage CRM is designed to remove.

Team InboxNew Feature Update

24 Aug, 2026

Auto-Assign WhatsApp Chats to Your Team

Still manually checking every new WhatsApp conversation and deciding who should handle it? AiEngage CRM now gives you more control over how incoming WhatsApp conversations are assigned.