Never Miss A Lead Across Calls, Emails, And WhatsApp
Keep every call, email, WhatsApp chat, and follow-up connected so your team always knows what happened and what to do next.
Mass Email
Reach Leads And Customers With Targeted Email Campaigns.
Send offers, newsletters, payment reminders, product updates, event invitations, follow-ups, and re-engagement campaigns directly from your CRM.
Create targeted audiences using lead stages, customer segments, tags, locations, campaign sources, purchase history, or custom fields. Keep every campaign connected to the contacts and customer activity that matter.
Built-In Calling
Call Leads And Customers Directly From Your CRM.
Give your team the right context before every call by showing customer details, previous conversations, open deals, tasks, and follow-up history in one place.
Every call stays linked to the relevant contact, lead, or deal. Your sales team can log call outcomes, add notes, schedule the next action, and make sure no important conversation is forgotten.
WhatsApp Integration
Bring WhatsApp Conversations Into Your CRM.
Connect customer chats with the right lead, deal, or contact record so your team always knows who they are speaking with and what happened earlier.
Instead of managing customer communication through separate devices or personal WhatsApp accounts, your team can keep chats organized, assign conversations, track replies, and follow up faster.
Emails
Manage Individual Customer Emails From One Place.
Send, receive, and track one-to-one emails without switching between inboxes and CRM tools.
Before replying, your team can view the customer's contact details, past emails, WhatsApp chats, call activity, deals, tasks, notes, and enquiry history. This helps every reply feel more informed and more personal.
Email & Message Templates
Help Your Team Reply Faster With Ready-To-Use Templates.
Create templates for sales outreach, first responses, follow-ups, payment reminders, appointment confirmations, quotations, support replies, and customer updates.
Your team can use approved templates in seconds while still personalizing each message with customer information. This saves time, reduces repetitive work, and keeps every customer-facing message consistent.
Automated Follow-Ups
Never Let A Lead Go Cold Because A Follow-Up Was Missed.
Automate follow-up messages, reminders, and task creation based on customer actions, lead stages, missed calls, form submissions, deal activity, or time delays.
AiEngage helps your team stay consistent without manually tracking every next step. Leads receive timely communication, sales representatives know what to do next, and important opportunities stay active.
Communication Timeline
See Every Customer Interaction In One Clear Timeline.
From the first enquiry to the latest follow-up, AiEngage brings together calls, emails, WhatsApp chats, notes, tasks, deal updates, forms, payments, and team actions in one place.
Your team can quickly understand the complete customer journey without searching through different tools, inboxes, or spreadsheets.
Push Notifications
Keep Your Team Updated The Moment Something Important Happens.
Send instant alerts when a new lead arrives, a customer replies, a task is due, a deal changes stage, or a follow-up needs attention.
Your team can respond faster, stay connected while working remotely, and avoid missing high-intent opportunities.
AI Sentiment Analysis
Understand How Customers Feel Before You Reply.
AiEngage can analyse customer messages and conversations to identify whether they appear positive, neutral, frustrated, urgent, or unhappy.
This helps your team prioritize critical conversations, respond with the right tone, and prevent small issues from becoming lost customers.
Turn Every Conversation Into A Better Customer Experience
Built For
Keep Every Customer Conversation Connected In One CRM
Bring email, calls, and WhatsApp together so your team always has full context and never misses a follow-up.
