All Your Business Calls. One Powerful Platform.
Bring all your business calls into one CRM. Call, record, transcribe, route, and track every customer conversation from a single platform.
Connect Business Numbers Across Countries
Manage multiple business numbers from one CRM. Your team can receive business calls through the AiEngage mobile app or transfer calls from the web CRM to their personal mobile number.
Give Every Team Member the Right Number
Assign the right business number based on the customer, region, department, or campaign. Each team member can switch between assigned numbers directly inside AiEngage CRM.
No extra phones. No separate calling tools. Just the right number for every customer conversation.
Every Call Saved In One Timeline
Every incoming and outgoing call is automatically saved against the right customer record. Your team can see the full history of every customer conversation, without searching through personal phones, spreadsheets, or multiple tools.
Read searchable call transcripts, review recordings, and quickly understand what was discussed without listening to the full call.
Call Forwarding & Smart Routing
Customers should reach the right person even when a team member is unavailable. AiEngage CRM helps route incoming calls based on your business needs. Team members can also transfer calls from the web CRM directly to their personal mobile number, so they can continue customer conversations from anywhere.
Call Customers In One Click
Stop copying and manually dialing phone numbers. Every lead, enquiry, customer, quotation, deal, and contact record includes one-click calling inside AiEngage CRM.
Simply click the number and connect with the customer.
Know What Your Team Is Saying on Every Call
Review call recordings, track sales pitches, and ensure your team shares the right information with every lead and customer. Get clear visibility into how your sales and support teams are handling customer calls.
Measure Every Call, Follow-Up & Sales Outcome
Get clear visibility into sales and support performance with calling analytics inside AiEngage CRM.
Know which leads need attention, where teams need support, and which conversations are driving results.
Connect Calling With CRM, WhatsApp & Email At One Place
Most businesses manage calls, WhatsApp, email, and lead details across separate tools. This creates scattered customer information and makes follow-ups harder.
AiEngage CRM brings every conversation into one customer profile.
Give your team full context before every conversation and deliver a more connected customer experience.
