WhatsApp for Smarter Sales & Stronger Customer Connections
Monitor lead engagement and behavior to identify high-intent prospects showing real buying interest.
WhatsApp Team Inbox
Give your entire team one shared inbox to manage customer chats from one or multiple WhatsApp numbers. Assign conversations, add internal notes, track response times, and ensure every inquiry gets the right response from the right team member.
With multi-sender access, admins can connect multiple WhatsApp numbers and assign specific numbers to specific users or teams. Team members can only view and use the numbers and chats assigned to them, keeping conversations private and controlled.
This helps businesses manage sales, support, marketing, partnerships, branches, and other department chats without mixing conversations or exposing private customer communication.
Manage Multiple WhatsApp Numbers
Use separate WhatsApp numbers for sales, support, marketing, admin teams, branches, bookings, and payments. Manage every number from one CRM, route chats to the right department, and maintain complete visibility across all conversations.
WhatsApp AI Agent Integration
Automate replies, solve inquiries, and qualify leads on WhatsApp. Turn your WhatsApp number into an AI-powered customer engagement channel. Our AI Agent responds to incoming WhatsApp chats, answers customer questions, collects details, qualifies leads, and supports your team in real time.
Train the AI Agent with your company's business knowledge using PDFs, documents, website pages, and other knowledge content. It can understand your information and provide more accurate, relevant answers to customer inquiries.
Smart WhatsApp Chat Management
Keep every customer conversation organized and easy to act on. Filter chats by status, assigned agent, tags, department, or lead stage. Search previous conversations, prioritize follow-ups, and view customer information without switching screens.
WhatsApp Broadcast Campaigns
Send personalized WhatsApp campaigns to thousands of customers and prospects at scale. Promote products, share offers, announce services, invite customers to events, and send relevant updates.
One-to-One Customer Messaging
Chat personally with every lead and customer from one screen. View their CRM profile, past chats, calls, emails, quotations, deals, notes, and follow-up activity while responding.
WhatsApp Automation
Automate customer engagement without manual follow-ups. Create automated journeys that send the right message when a customer submits an enquiry, books a meeting, receives a quotation, makes a purchase, or needs a reminder.
WhatsApp Forms, Flow & Lead Qualification
Guide customers through simple self-service journeys directly inside WhatsApp. Ask the right questions before a sales call, collect requirements, schedule appointments, and route customers to the right team.
With WhatsApp Forms, customers can submit their details directly inside WhatsApp without going to an external landing page. Every form submission is automatically saved in AiEngage CRM for follow-up and tracking.
Customer Segmentation
Send the right WhatsApp message to the right customer. Create targeted customer segments based on purchase history, customer behavior, location, tags, interests, lead stage, and custom attributes.
Complete CRM Integration
Connect Meta and Google Lead Ads with AiEngage CRM to capture every lead as soon as a form is submitted. Sync lead submissions in real time, configure each lead form individually, map form fields to the right CRM fields, and route leads to the appropriate sales team. Track connection status, sync activity, delivery time, and failed submissions from one dashboard.
Manage Dashboard & Analytics
Track WhatsApp performance with real-time dashboards and reports. Know how quickly your team is responding, which campaigns are performing, and where leads need attention.
Turn Every WhatsApp Chat Into a Business Opportunity
Trusted Across Industries
Turn WhatsApp Into Your Most Powerful Sales & Customer Engagement Channel
Connect multiple WhatsApp Business numbers, automate conversations, manage your team inbox, and turn every inquiry into a customer.
