What’s New on AiEngage CRM?

Managing customer conversations across multiple WhatsApp numbers just got easier. 

We’re excited to introduce Multiple WhatsApp Senders, a new feature that lets you connect and manage multiple WhatsApp sender accounts from a single platform. Whether you use separate numbers for sales, support, marketing, or different teams/brands, you can now organize and control them all in one place.

Key Benefits

• Admins get full access to all connected WhatsApp numbers.
• Team members can access only the numbers assigned to them.
• Easily switch between sender numbers whenever needed. 
• Better visibility control across sales, support, and service teams.
• Teams can communicate from the right WhatsApp number based on their role or assignment.
• Use dedicated WhatsApp numbers for different brands, teams, or business functions.

Why You’ll Love It

As your business grows, a single WhatsApp number may not be enough. Multiple WhatsApp Senders helps you streamline communication, improve team organization, and manage customer conversations more efficiently—all from one centralized workspace.

Start connecting your WhatsApp sender accounts today and simplify the way your business communicates with customers.

For more details on enabling and using this feature, visit our Help Center or contact our support team.