Deliver instant, personalized customer support 24/7 with AI-powered agents.
We’re excited to introduce AI Agents—an intelligent shopping assistant that helps customers discover products, answer questions, track orders, learn about your business, and much more. Train your AI Agent using your own business knowledge, customize its behavior, and deploy it to your website or WhatsApp to provide fast, accurate, and engaging customer support around the clock.
What You Can Set Up
- Build and launch AI Agents in just a few steps.
- Train your AI Agent using knowledge sources such as FAQs, help articles, documents, and website content.
- Configure your AI Agent’s personality, behavior, welcome message, and response settings.
- Publish your AI Agent on your website to assist visitors in real time.
- Connect your AI Agent to WhatsApp to automate customer conversations on one of the most popular messaging channels.
- Monitor AI conversations, track usage, and review customer interactions to continuously improve your AI Agent.
Why It’s Important
Customers expect instant answers, no matter when they reach out. AI Agents help businesses automate routine conversations, reduce support workload, and deliver consistent, accurate responses using your own business knowledge. Whether customers have questions about products, orders, policies, or services, your AI Agent is always available to provide assistance, creating a better customer experience while allowing your team to focus on more complex requests
For more details on enabling and using this feature, visit our Help Center or contact our support team.
