All Your Business Calls.
One Powerful Platform.

Bring all your business calls into one CRM. Call, record, transcribe, route, and track every customer conversation from a single platform.

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All Your Business Calls. One Powerful Platform.

Connect Business Numbers
Across Countries

Manage multiple business numbers from one CRM.Your team can receive business calls through the AiEngage mobile app or transfer calls from the web CRM to their personal mobile number.

Connect Numbers Across

India
United States
International markets
Local offices
Departments and teams
Mobile app

Give Every Team Member the
Right Number

Assign the right business number based on the customer, region, department, or campaign. Each team member can switch between assigned numbers directly inside AiEngage CRM.

For example:

US Sales Number
India Sales Number
Customer Support Number
VIP Customer Line
Regional Business Number

No extra phones. No separate calling tools. Just the right number for every customer conversation.

Every Call Saved In One Timeline

Every incoming and outgoing call is automatically saved against the right customer record. Your team can see the full history of every customer conversation, without searching through personal phones, spreadsheets, or multiple tools.

View Call Details

Call date and time
Call outcome
Automatic call transcription
Follow-up notes
Call duration
Assigned team member
Call recording

Read searchable call transcripts, review recordings, and quickly understand what was discussed without listening to the full call.

Call Forwarding & Smart Routing

Customers should reach the right person even when a team member is unavailable. AiEngage CRM helps route incoming calls based on your business needs. Team members can also transfer calls from the web CRM directly to their personal mobile number, so they can continue customer conversations from anywhere.

Route Calls To

The assigned team member
A personal mobile number
A support department
The right team based on business rules
Available agents

Call Customers In One Click

Stop copying and manually dialing phone numbers. Every lead, enquiry, customer, quotation, deal, and contact record includes one-click calling inside AiEngage CRM.

Simply click the number and connect with the customer

And Get

Faster response times
More customer conversations
Better Follow-up Management
Higher Team Productivity
Less Manual Work

Know What Your Team Is Saying on Every Call

Review call recordings, track sales pitches, and ensure your team shares the right information with every lead and customer. Get clear visibility into how your sales and support teams are handling customer calls.

Track

Call recordings
Sales pitches
Pricing discussions
Customer objections
Team communication
Follow-up quality
Call duration
Missed calls

Measure Every Call, Follow-Up & Sales Outcome

Get clear visibility into sales and support performance with calling analytics inside AiEngage CRM.

Track

Calls made and received
Call outcomes
Connected calls
Follow-up activity
Missed calls
Meetings generated
Average talk time
Deals closed

Know which leads need attention, where teams need support, and which conversations are driving results.

Connect Calling With CRM, WhatsApp & Email At One Place

Most businesses manage calls, WhatsApp, email, and lead details across separate tools. This creates scattered customer information and makes follow-ups harder.

AiEngage CRM brings every conversation into one customer profile.

Get Everything In One Place