Managing WhatsApp templates just got simpler and more powerful. You can now create, test, edit, and track your WhatsApp templates from one place, making it easier to ensure everything works as expected before reaching your customers.
This update gives you better control over your messaging, reduces errors, and provides clear visibility into how your templates perform across different stages.
šŖ Whatās Improved
Create and refine templates with ease
Build WhatsApp templates for different use cases and update them anytime without complexity. This helps keep your messaging relevant and aligned with your campaigns.
Test before you send
You can now test WhatsApp templates to preview how they appear and function before using them in live campaigns, workflows, or conversationsāreducing the chances of errors.
š Detailed template performance tracking
Get access to comprehensive reports that show the complete lifecycle of your messages, including:
- Test messages status
- Sent messages
- Delivered messages
- Failed messages
- Undelivered messages
This helps you clearly understand whatās working and quickly identify any delivery issues.
āļøEdit with flexibility
Make quick updates to your templates whenever needed, allowing you to adapt faster without recreating templates from scratch.
ā Use Across AiTrillion
Your WhatsApp templates can now be used seamlessly across:
- Campaigns ā Send broadcast messages to your audience
- Workflows ā Automate messages based on customer behavior
- Team Inbox ā Send one-to-one WhatsApp messages
This ensures consistent messaging across marketing, automation, and support.
šÆ Why This Matters
With full control over creation, testing, editing, and reporting, you can reduce guesswork and improve the reliability of your WhatsApp communication.
Whether you’re sending campaigns, automating journeys, or having direct conversations, this update helps you deliver more effective and error-free messaging while staying informed with detailed performance insights.
Kb link āĀ
https://docs.aiengagecrm.com/portal/en/kb/articles/test-a-whatsapp-message-before-sending
